October 12, 2023
Financial Services Marketers: Are You Giving Investors the Content They’re Looking For?
According to a study by LinkedIn and Coalition Greenwich, institutional investors research potential partnerships and investment managers by looking for useful, authoritative content online — particularly on LinkedIn. In fact, 79% of institutional investors use LinkedIn weekly, and 90% take action at least once a month after viewing a wealth manager’s content.
Are you creating the kind of content these potential clients and strategic partners are looking for?
These findings came as no surprise to us. That’s because Greentarget collaborates with the Zeughauser Group to produce the annual State of Digital and Content Marketing Report, which tracks the content consumption and decision-making habits of general counsel and C-suite executives. And though our research hasn’t touched directly on the financial services sector, our findings are in line with what LinkedIn/Coalition Greenwich’s Investing in the Digital Age report shows.
Put simply, well-educated professionals — regardless of industry — behave similarly online and are attracted to the same types of content. And because we know what those buyers are searching for, we can help you tell your institutional story in a way that will secure new business and drive your firm’s growth.
3 Insights Into How Institutional Investors Consume Content
So what does the research say about the types of content your audience is hungry for?
When it comes to information that decision-makers value most, our survey of 200 executives found that the clients of professional services firms still look to traditional media and other trusted, editorial-filtered sources. But the pandemic also accelerated the digital shift =, as COVID-19 disrupted in-person networking events and pushed more interactions online.
We took a side-by-side look at the LinkedIn/Greenwich report and our 2022 State of Digital Report and uncovered three commonalities that should inform your owned media marketing strategy.
1. LinkedIn Is a Highly Trusted Source of Content
Many professional services firms allocate the majority of their PR and communication spend on working to obtain earned media coverage. And that’s undoubtedly important — 79% percent of the executives we surveyed for the State of Digital Report said traditional media is still the information source they value most.
But LinkedIn wasn’t far behind, with 69% of participants saying they value the platform highly. In fact, LinkedIn’s popularity has surged among executive decision-makers.. Leaders are also increasingly visiting websites and blogs and maintaining heightened interest in webinars and other types of virtual events, a trend many expect to continue.
That means your firm as a whole and your individual wealth managers in particular should be active on LinkedIn while also maintaining an intentional role in authoring content for your firm’s blog, website, and other owned media channels. Sharing self-published content that highlights your expertise and unique positions of authority plays a critical role in reaching institutional investors and compelling them toward action.
2. Personalization and Relevance Are Essential To Cut Through the Digital Noise
Although institutional investors respect LinkedIn over other social media platforms, that doesn’t mean they value every piece of content equally. They want deep subject matter education from experts who provide timely, personalized insights.
Institutional investors decide which asset managers’ content to consume based on the following factors:
- Personalization. Investors and executives prefer to read content written by an individual rather than a company or organization.
- Novelty. Your subject matter experts should add to the conversations that matter to your audience, not merely repeat what everyone already knows. Often, the smaller and narrower the angle, the greater the potential to find something novel to say.
- Relevance. C-level executives want research that is in-depth in scope and technical in nature. But an interesting perspective isn’t enough. It should also provide actionable advice leaders can put into practice.
- Timely topics. Although providing evergreen advice is important, institutional investors and C-suite executives want expert authorities to provide their unique insights on the topics that matter most in the world. In fact, 67% of investors reported they chose content based on a news-driven topic.
- Length. When it comes to establishing authority, longer content wins out over short items, and articles are the preferred content type.
Post-pandemic, 23% of investors report being willing to spend 30 minutes or more to consume a piece of content if it’s useful and relevant to them — up from just 9% in 2018. Fifty-seven percent will spend between 15 and 30 minutes. And when it comes to absorbing complex subject matter, investors prefer digital formats.
3. Your Firm’s Authority Is The Ultimate Factor Driving Buying Decisions
Building your firm’s overall brand — or, in our lexicon, developing your ultimate position as an authority — is the most critical factor in attracting institutional investors and driving growth. Investors look at where content comes from — and who authored it — when deciding what to act on.
That’s why building your unique positions of authority through a strategic owned media program is so important. Showcasing your team’s credentials and regularly publishing your experts’ best thinking is a vital part of convincing executives and investors to engage your firm.
But remember: the more your experts spark conversation and invite feedback — especially on platforms like LinkedIn — the better. That’s because true authorities don’t just disseminate their expertise. They skillfully participate in uncontrolled situations and allow others to iterate on their ideas. This involves soliciting a response, considering opposing points of view, and being willing to adapt and pivot a viewpoint when needed.
Let’s Create a Smarter Content Strategy at Your Financial Services Firm
Even in a cluttered digital landscape, reaching the institutional investors your firm wants to attract is possible. But to do so, you need a savvy owned media and content strategy that uncovers and showcases your experts’ unique points of view.
Greentarget has been studying the digital content landscape for more than a decade. We know what types of content your audience wants to consume. But even better, we know how to work with your team to create that content and publish or share it in all the right places.
We’d love to help your asset management firm skillfully blend your knowledge with the accuracy and storytelling methods of traditional journalism. Together, we can match your business goals with your audience’s needs. So when you’re ready to start directing a smarter conversation at your firm, let’s talk.