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January 31, 2017 by Greentarget Leave a Comment

There’s a new dynamic in Washington, D.C., in which critical issues are arguably debated with unsupported claims and promulgated by sources who intentionally refuse to correct them, while the media is denounced with open contempt at the highest levels. Even for organizations not directly involved in politics, it’s worth wondering whether the ground rules for thought leaders are changing – and changing dramatically. This is an important question at Greentarget, where we promote and protect our clients’ brands and reputations. Because what many of our clients sell is their own intellectual capital, we spend a good portion of each day helping them participate skillfully in influential conversations on the belief that their ideas, if articulated clearly and disseminated effectively, will drive meaningful interactions and business. But even if Washington has changed (dramatically) in a relatively short period of time, I’d argue the thought leadership rules we regularly preach to our clients haven’t changed; in fact, they are more important than ever. We tell our clients that the core tenets of basic decency must continue to guide their thought leadership. And we believe adherence to the canons listed below will distinguish their messages and help them truly contribute to a smarter conversation.
  • Be honest.
  • Be smart.
  • Be kind.
These rules are remarkably similar to what my wife and I tell our four children about how they should live their lives. Here’s how they apply in a changing PR world: Be honest: In recent weeks, both the PR Council and Public Relations Society of America (PRSA) have issued statements reaffirming their commitment to their respective codes of ethics. The parallel for thought leaders is to remain true to yourself and your message. Do not engage in petty arguments that cannot be decided. A true leader frames an issue authentically and then offers objective insights backed by facts to persuade listeners. Molding a narrative that runs contrary to verified facts or tries to ignore important questions in an attempt to promote a different story destroys reputations. Be smart: Interjecting yourself into an emotional, sideways argument has always been dangerous. It is more so now. Thought leaders must decide when to engage and when to just observe. If your narrative won’t be heard over the noise, then don’t waste your breath. And although certain traditional outlets hold influence, perhaps pick another venue for your message. New outlets, such as Axios, or social media news pages, like Dan Rather’s News and Guts, are launching daily in response to a void they perceive in the current coverage. They offer new audiences and demographics. They also offer opportunities to place owned content that can be viewed directly by readers. And, of course, in today’s world self-publishing can often be as effective as traditional media. Savvy thought leaders will be more selective moving forward. Be kind: The best thought leaders must engage with open minds and empathetic ears. Conversations should be idea exchanges, not shouting matches. Thought leaders must rise above the current vitriol in order to be heard. Civility in the face of contempt is a perceptual victory and positions a thought leader’s words for greater acceptance. Many voices are speaking out with strong points of views on the issues facing our country. For true thought leaders, it is important in these times to distinguish opinion from influence. Opinions persuade through passion and willpower. Influence motivates through ideas, empathy and facts. At Greentarget we focus our clients on thoughtful influence because we believe that is ultimately at the core of leadership – intellectual or otherwise.

January 13, 2017 by Greentarget Leave a Comment

We’re really not trying to make Recent Reads all about politics, dear readers. But with the crazy amount of news coming out of Washington these days, much of our collective attention is almost necessarily focused on what’s happening in the Beltway. We hope our national gaze will turn to other matters – pitchers and catchers report in about a month! – as 2017 progresses. But we’re not holding our breath. With that, here’s Recent Reads: BuzzFeed’s decision to publish dossier reasonable – There were plenty of articles this week supporting and decrying BuzzFeed’s decision to publish an unsubstantiated intelligence report alleging that the Russian government had compromising information on Donald Trump. This article probably didn’t garner the most attention, but it’s interesting in that it comes from a PR consultant who works for Republicans and who explained BuzzFeed Editor Ben Smith’s thinking by way of a 15-year-old conversation. I’m not sure where I come down on BuzzFeed’s decision, but this is definitely another instance of the norms of our society changing, and changing rather abruptly. – Paul Wilson Trump, ‘Lies’ and Honest Journalism – Gerard Baker, The Wall Street Journal’s editor in chief, wrote this piece in response to criticism of his comments on NBC’s “Meet The Press” that he would be careful in using the word “lie” in regard to comments made by Donald Trump. Bottom line: Baker is concerned about certain words and their moral implications, particularly in this tumultuous era. – Abby Moriarty Brands Start Planning for Unexpected Criticism of Trump – For years now, smart companies have scenario-planned for activist investors, predictable crises and operational snafus. However, they may not have planned to have their actions – positive or otherwise – scrutinized in the blink of an eye in the Twitterverse. That potential is becoming a reality for many companies, particularly given the big changes in Washington. – Larry Larsen One Man’s Quest to Change the Way We Die – This story is about B.J. Miller, a doctor who has a unique perspective on living and dying due to a near-death experience that left him a triple amputee. We often talk about grit at Greentarget; he has exemplified it in his recovery and now in his work to change the way we approach palliative care. It’s a moving and beautifully written account of his life and mission. – Stephanie Burke Wearables Could Soon Know You’re Sick Before You Do – Depending on your point of view, this news (which is basically explained in the headline) is either really cool or extremely creepy. But we’re apparently not that far from a time when wearables can tell you you’re coming down with something, allowing you to take action. Here’s hoping technology doesn’t make hypochondriacs act even more like hypochondriacs. – Jackson Pillow An Experiment in Radical Empathy – After gathering a group of 16 strangers, half vehemently pro-gun, half gun opponents or victims of gun violence, New York magazine put them in a room, paired them off and asked them to share their personal gun stories with one another. Then each had to tell the other’s story – from their partner’s perspective, even using the first person. The results provide a moving, revealing glimpse of the power of empathy – and its limits. – Brandon Copple
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