September 7, 2023
Client Retention Guide for Professional Services Firms
In times of economic uncertainty, client retention is of paramount importance. After all, when there’s less new business to be had, focusing on retention protects crucial month-to-month revenue and becomes a strong foundation on which future growth is built.
Of course, focusing on client service will also yield valuable dividends no matter the economic circumstances. That’s why at Greentarget, we’ve spent several years defining the brand promise we deliver to clients. As a result, “The Greentarget Way” has become an integral part of our team culture. Every employee knows what it takes to live out our ideals when working and collaborating with clients.