It was another blur of a week in Washington, with the president’s son’s emails from more than a year ago coming under scrutiny. We were struck by one article that questioned whether email is doomed in light of recent events. Of course, tales of email’s demise have been greatly exaggerated in the past.
We’re also reading about Tinder sending people to Hawaii, interviews that show the Supreme Court is made up of actual human beings, the use of virtual reality to relieve pain and an analysis on why it’s so hard to write. Believe it or not, it comes down to what’s being called “the curse of knowledge.”
With that, here’s Recent Reads.
What We Lose When the World Moves On From Email – An email chain from Donald Trump Jr. dominated the news this week, making at least one tech writer question whether the cons of email (namely, security) are about to seriously outweigh the pros. I’m not sure if I’m ready to put the nail in email’s metaphorical coffin, as a business world without email seems almost unfathomable. But I also wouldn’t be shocked if security is the thing that turns the tide and forces us to use cloud-based platforms like Slack in the not too distant future. – Paul Wilson
Tinder takes matchmaking to a new level – When it comes to online dating, Tinder has a tarnished reputation. But thanks to a promise to one of its users, that reputation has been knocked on its heels. One user tweeted a screenshot of a “belated reply” Tinder conversation that has been a longstanding joke between him and a match for over three years. The two both go to Kent State University and have yet to meet in person. Tinder saw the post and decided to step in, tweeting back, “It’s time you got together IRL [in real life]. You have 24 hrs to decide the city you want to have your first date in and we’ll send you there!” The post went viral and people everywhere are now rooting for this couple. The pair decided to take Tinder up on its offer and meet in Hawaii, and Tinder told them to pack their bags (so long as they don’t wait two years to go). This just goes to show the power of social media in shifting your public image and creating your own headlines. – Jessica McNellis
Enlisting Virtual Reality to Ease Real Pain – Opioid abuse and deaths from overdoses are at extreme levels in the U.S., according to a report released Thursday. Could virtual reality curb the use of addictive painkillers or even be a complementary treatment? Researchers at Cedars-Sinai hospital are confident it’s possible based on clinical trials that found a virtual-reality experience can reduce pain by 24 percent. I am fascinated by the lightbulb moment that led to researchers hypothesizing that virtual reality could even be considered an option for pain sufferers. I also can’t help but wonder if the days are numbered for patients who enjoy medical marijuana. – Lisa Seidenberg
The Single Reason Why People Can’t Write, According to a Harvard Psychologist – As PR professionals, we are constantly surrounded by writing. Whether it’s our own writing, a reporter’s writing or even an article written by one of our clients, we can’t escape its many different forms and styles. Admittedly, some are easier to understand than others. This Inc. piece explains why writing today can be so unclear and confusing. Believe it or not, just like writing, that reason is not as complicated as we may believe. – Jess DuBrock
Law360’s Exclusive Interviews with the Supreme Court – Law360 recently started exclusive interviews with Supreme Court justices. Those on Justice Ruth Bader Ginsburg and Justice Sonya Sotomayor are fascinating, but I was drawn to the two-part piece on retired Justice John Paul Stevens. While many of our appellate lawyers may know these kinds of details about these justices, most Americans don’t, and I find it so interesting to learn more about them as individuals – their thoughts, quirks and ‘isms.’ And if you’re looking for a nerdy laugh, justices crack jokes too. – Agatha Howland
The tale of a woman attacked by a rabid raccoon caught our attention this week. How could it not? We are inspired by her courage. We’re also reading about another amazing woman – Wonder Woman, though the film would be more realistic if she fought a raccoon – along with the end of car ownership, the Chicago Cubs’ marketing techniques and the news media’s struggles when faced with not covering “new news.”
Little Did She Know… – I love stories about joggers battling raccoons. This one transcends the genre by opening with the best lead I’ve read in a long time. Rich with detail, every word selected to create a picture in the reader’s mind, the opening sentence perfectly sets up the bloodshed to come. – Brandon Copple
Everyone Needs To Read This List Of How Kindergartners Reacted to ‘Wonder Woman’ – We sometimes forget how powerful media can be in influencing how we view ourselves and each other. The list of “Wonder Woman”-influenced happenings in a kindergarten classroom captures this and makes me wonder how much more quickly gender and racial equality could progress if Hollywood made more similar movies. As Uncle Ben (of “Spider-Man”) said, “With great power comes great responsibility.” Hollywood and the entertainment industry certainly have great power. – Tana Watanabe
The End of Car Ownership – This article caught my eye because it’s been more than three years since our family car’s engine died and we decided to see how long we could go carless. Our experiment was about efficiency and freedom, which, ironically were for years the words associated with car ownership. As this article acknowledges, car ownership has long been part of Americans’ cultural and emotional identities. So it will take a smart PR campaign to move large portions of the population to a new model of ride sharing and self-driving cars, complete with creepy technology that knows your every move and habits. Nevertheless, I’m excited to take my first self-driving car ride someday soon. – Pam Munoz
How the Cubs’ Marketing Evolved as the Team Went From ‘Lovable Losers’ to World Series Champs – This piece lays out best practices from the marketing team that evolved the Cubs World Series Champion brand, something we touched upon in a recent blog post. Starting with “honesty is the best policy,” the article breaks down the risks the team took in abandoning the “this is our year” message and asking fans to get on board with potentially waiting a few years to see success on the field, trusting there was a long-term plan. That combined with putting the fans center stage, reviving longstanding Cubs traditions with campaigns such as #FlyTheW and hosting a birthday party for Wrigley Field, and taking advantage of their national audience are just a few takeaways from the article. Plus, it gives us another reason to talk about Chicago’s favorite topic: the Cubs. – Jessica McNellis
The Media Bias Toward “New” News Helped the GOP Hide Its Secret Health Care Plan – Fair warning that this contains political opinions that some people might not agree with. But I was struck by how the article addresses a blind spot in the news media regarding what the author calls “new news.” Essentially, without hearings, events, announcements, etc., really important matters just won’t get covered, or covered that much. It reminds me of something a journalism professor once told me about a particular news outlet: “It does a good job of covering the news but not uncovering the news.” – Paul Wilson
A Mother’s Death, A Botched Inquiry and a Sheriff at War – A frightening story about how local officials can abuse their power. A fascinating story about how reporters’ questions can change the arc of a story. A tragic story about a grieving family torn apart. This is all those things and, not incidentally, just a great story, period. – Brandon Copple
The nation watched Thursday as former FBI Director James Comey testified before the Senate Intelligence Committee in what will likely go down as one of history’s most notable congressional hearings. We try to be mostly apolitical here at Recent Reads, but we think we can share some great journalism about what, on Twitter, was billed as #ComeyDay.
And we’re really not all Comey, all the time in this edition. We’re also reading about the 1967 war, why dieting isn’t a one-size-fits-all solution and important thoughts about “Wonder Woman.”
With that, here’s Recent Reads.
Day-Drinking to Fox News: Inside the D.C. Bars Showing Comey’s Testimony – Comey’s testimony was the story of the month, maybe even of the year, and it will be a major headline for weeks to come. As PR professionals, we’re constantly challenged to pitch the news as-is while simultaneously thinking two steps ahead about the second- or third-day stories. And while the nature of the publication perhaps allows them to write stories like this one, Rolling Stone hit the nail on the head in terms of finding a unique angle. I might not have been positioning sources to discuss the D.C. bar scene on June 8, but I certainly would have liked to be there. – Agatha Howland
How cable news networks reacted to Comey’s hearing – The video footage of Comey’s testimony was, of course, pretty much the same whichever channel you watched. So … what better way to show the biases of cable news than by matching up the chryons – those words that are on display at the bottom of the screen – throughout the hearing? It’s brilliant in its simplicity, and definitely shows how we have different realities, depending on where we get our information. – Paul Wilson
1967 war: Six days that changed the Middle East – Most of us are fully aware of the perpetual land dispute between the Israelis and Palestinians. But we may not know or fully understand how that regional instability became the norm. Many of the region’s present-day trouble can be traced back to the Six-Day War (June 5-10, 1967), which caused a backlash that has become the crux of animosity between Israel and its neighbors. This BBC piece details the numerous sociopolitical factors that continue to play out in the region today. – Rich Petrilli
‘Wonder Woman’ And Gal Gadot Have The One Thing The DCEU Has Been Missing – I love Paul Tassi’s review of “Wonder Woman” because it’s a great example of a man writing respectfully about feminist issues. He acknowledges in the opening paragraph that he’s going to leave the discussion of the importance of this movie (in the eyes of the feminist movement) to female writers and links to a Daily Beast article. His review respects that the movie is a success because of who the character is, not because Gal Gadot is beautiful or because “a bunch of women supported a woman.” At a time when fake news is everywhere, people just want the truth. As Tassi writes, that’s why people love this movie; the filmmakers let Wonder Woman be Wonder Woman, instead of changing her to be what Hollywood thinks that audiences want. – Tana Watanabe
The Weight Loss Trap: Why Your Diet Isn’t Working – There are an infinite number of articles about losing weight, but health writer Alexandra Sifferlin takes a different approach. She argues that no matter what diet program you commit to, no matter how tenacious you are, you may not receive the results you’re hoping for. Why? Well, Kevin Hall, a scientist at the National Institutes of Health (NIH), goes into detail about a recent discovery he made: the best diet for you may not be the best diet for your neighbor and, believe it or not, there are people on a diet program that lose 60 pounds and keep it off for years while other people, following the same program religiously, gain 5 pounds. – Jess DuBrock
After the tragic events in Manchester this week, we needed some good news – and some good storytelling. So our submissions this week include a true rags-to-riches story, some great leadership secrets and a shift within law firms toward the acceptance of therapy. And if you need a good cry, you should read this week’s final submission, about (in effect) slavery in a 20th-century American household.
Also, check out our blog posts this week on how public relations can adapt in a shifting media landscape and PR and social media lessons derived from the world champion Chicago Cubs.
With that, here’s Recent Reads.
How a Rancho Cucamonga janitor came to invent Flamin’ Hot Cheetos – I loved this profile of PepsiCo’s director of multicultural sales and marketing across North America. It’s one of those rare but amazing true “American dream” stories combining hard work, ingenuity, risk-taking, an accessible company CEO and a little luck. I may steal his description of “starting at the beginning” rather than “starting at the bottom” for when my daughter whines about her first less-than-glamorous summer job in a few years. – Laura Miller
The Seven Leadership Secrets of Great Team Captains – One of my favorite Harvard Business Review articles is entitled “The Making of the Corporate Athlete,” which compares the training and performance habits of professional athletes, namely golf and tennis players, to those of corporate executives. Spoiler: the former trains endlessly for short performance, while the latter does no training for extremely long performance. This Wall Street Journal article is another great read in this genre, covering the lessons we can take away from the greatest sports team captains. Some of the lessons are expected, but many are surprising. Great team captains pride themselves on their willingness to do the grunt work and many hate giving speeches. – Aaron Schoenherr
Law Firms Finally Say It’s OK to See a Therapist – It seems we’ve come a long way toward de-stigmatizing therapy, but we also have a ways to go. Lawyers work in a high-stress environment, so it’s no wonder that some suffer from anxiety or depression, or turn to pharmaceuticals. It’s uplifting to see that some of the big players are spearheading this movement and working to get rid of the stigma around mental health issues. – Tana Watanabe
My Family’s Slave – Odds are you’ve seen this article circulating on social media in the past couple weeks. Maybe you passed on it because you were busy – or exhausted by the nonstop news cycle that is 2017. But neglecting to read this article, to the end, is a mistake. It’s richly told, astonishing and simply pulls no punches. I often discount stories told by journalists about their own lives, as it seems that the reporting would be fairly easy and the perspectives almost certainly biased. I still have those reservations about this story, but it’s so good that it doesn’t matter. If it isn’t the inspiration for a movie by the end of the decade, I’ll be shocked. – Paul Wilson
In the moments before the Chicago Cubs won the World Series in a dramatic Game 7 last fall — in what’s been called the greatest game ever — Kevin Saghy, the team’s assistant director of communications, was in a tiny room just off the playing field, waiting for history to happen.
Saghy recounted those halcyon days at a Public Relations Society of America event on April 26 at Harry Caray’s Restaurant in Chicago. He discussed the team’s PR and media strategy — one that’s evolved significantly this decade around the proliferation of social media and the improved fortune of the Cubs.
Saghy, who was joined on a panel by Comcast SportsNet Chicago sideline reporter Kelly Crull and moderator T.K. Gore, also of CSN Chicago, talked about his time with the Cubs, including the intensive preparation required leading up to Game 7. Saghy’s team had to be ready for any outcome – whether it meant the Cubs ending a 108-year championship drought or the team returning to Chicago, consigned again to wait till next year.
“But could you plan for that Game 7 — how it worked out?” Saghy said.
Given the wild finish to the game – the Cubs won in 10 innings — the answer is almost certainly no. But preparation was still important, as was being adaptable, Saghy said. We talk a lot about those two principles at Greentarget, and Saghy’s discussion of his time with the Cubs made us think of a couple other Greentarget values that we try to live and embody every day.
Failing forward — or at least not being afraid to
In early 2015, the Cubs were coming off their fifth consecutive losing season. But with a host of young charismatic players — and with some key free agent signings in the previous offseason, including proven yet quirky manager Joe Maddon — Saghy figured it was time to take more risks on social media.
Saghy’s basic thinking was that fans would be open to a “funnier/edgier” tone if the product on the field was better. It wasn’t all smooth — Saghy recounted one incident in which a rival team was mad about what he felt was a harmless joke. “It was a good reminder about being humble,” he said.
But the overall strategy worked. The Cubs went on to dominate their World Series opponents, the Cleveland Indians, as well as all other teams throughout the 2016 playoffs on social media. Even before the World Series run, the Cubs’ strategy seemed to be working. Newswhip reported in April 2016 that the Cubs ranked fourth best for engagement on Facebook – even though they were posting less than any other team.
In addition to compelling video content, which naturally works for a sports franchise, the Cubs’ social media strategy capitalizes on the personality of its likable young team. It’s hard to look through the Cubs’ Facebook and not catch their unbridled passion and joy for the game. Other teams should find a way to emulate this enthusiasm and match their own fans’ zealousness for social success.
Be Authentic
Saghy’s comments rang especially true when we recently recalibrated our social media strategy at Greentarget. A key component for the Cubs, and for us, is authenticity. For the Cubs, this meant altering their tone on social media to mirror their younger players and a loose, energetic clubhouse. By having more fun and interactions with their followers, the Cubs social media team created a social presence that was indicative of the team’s culture.
For us, authenticity in social media, and other external channels like our blog and newsletter, means creating compelling content that we believe will add to a smarter conversation. To do that we use social listening to ensure we have a solid understanding of what our audience is talking about and responding to.
Similar to the Cubs, when we updated our social strategy, we wanted to illustrate how much fun we have on a regular basis. In order to do this, we’ve used more pictures and visual elements and altered our tone to reflect our upbeat and positive culture. The idea is to create social profiles that are representative of who we are and what we value — much like the Cubs did.
Now if someone would just throw us a parade.
Partly because of the proliferation of podcasts, true crime is seemingly everywhere these days. And that’s made it more socially acceptable! At least, that’s what Associate Kyerstin Hill keeps telling herself.
We’re also reading about Judy Woodruff’s new role on PBS, teen activist Malala Yousafzai, nationalism’s rise in Europe’s least ethnically diverse country and … efforts to turn London into a national park. Yes, really.
With that, here’s the latest edition of Recent Reads.
‘My Favorite Murder’ and the growing acceptance of true-crime entertainment – As a lover of true crime, I have always felt somewhat guilty for being so enthralled by these stories/podcasts. With “My Favorite Murder” bringing in over 10 million downloads a month, this article points out that true crime is no longer a creepy interest, but rather a “secret society of people figuring out they’re not the only ones.” In the PR world, it is our job to tell stories, and I’ve actually learned a thing or two from the way the hosts of this show are able to “direct the conversation” and shift the lens of a seemingly awful crime into a story of entertainment and education. – Kyerstin Hill
Judy Woodruff, the Woman of the Hour – I grew up watching PBS NewsHour with my dad, who constantly shushed me as I tried to ad lib over the anchors discussing the top news stories of the day. Back then I was never quite captivated by the show (what teenager would be, honestly?), but I certainly have a greater appreciation for its simple, straight-to-the-point nature now, considering the craziness that is the news in today’s world. This feature paints a nice picture of the show overall, but I especially like it for its behind-the-scenes detail on Judy Woodruff – how she works, exemplifies grit and remains steadfast in her delivery of the news, especially after the passing of her co-anchor and friend Gwen Ifill. – Agatha Howland
What Happens When The World’s Most Famous Teen Activist Grows Up? – My daughter has been enraptured by Malala Yousafzai’s experiences and is shocked that in some places girls are not allowed to attend school, let alone face violence if they attempt to become educated. This article notes that education for girls is an issue that continually becomes buried under other world problems. However, as Malala readies to attend Oxford (she’s 19 already!) and talks with young people in places like Lancaster, Pennsylvania, and around the world, girls’ education will not remain buried for too long. – Pam Munoz
One Man’s Plan to Transform a Major City Into a National Park – Well, it’s all about perspective, right? While my vision of a national park typically involves boot-trodden paths and skylines shaped by trees and mountains rather than buildings, Londoner and “guerilla geographer” Daniel Raven-Ellison has a different take on it. He wants London to be declared a national park, and has argued that a number of the bustling city’s features – namely, its 47 percent green space, its biodiversity (including humans!) and a number of other traditional park-like characteristics – make London a true contestant for a title only ever associated with landscapes that are polar opposites of a metropolis. Is it going too far to name London a national park? Maybe. Or maybe it just takes a shifted perspective to realize that these two “opposites” aren’t so different. – Megan Duero
Poland’s populist government let far-right extremism explode into the mainstream – If the unending pace of daily news in the United States has understandably kept you from monitoring current events in Poland, this article is there for you as an (unnerving) crash course. The nationalist trend lines in Europe’s most homogenous country are, frankly, disturbing. But this is a compelling and well-crafted read with some details that sadly ring true in America. – Paul Wilson
What Brad Pitt Could Learn from Prince Harry about Life’s Tragedies – Writer Melissa Braunstein reflects on interviews Brad Pitt and Prince Harry gave about struggles in their lives. The two are very different in nature, as Braunstein points out; Pitt’s is emotional and revealing, while Prince Harry’s is “dignified and uplifting,” according to the columnist. She uses these interviews to reflect on what we, as readers, as non-celebrities and as people, should be demanding of others’ (public) vulnerability, particularly those in a position of fame, as both men are. Braunstein provides an interesting dive into the positives that can come from suffering a tragedy. – Erin Wojcicki